Outer Banks Bicycle

Reviews about Outer Banks Bicycle

• Michelle Wong

  Sep, 21 2018
  ★ ☆ ☆ ☆ ☆
  Ordered two cruisers and a trailer for a week so we could get free delivery. It was late afternoon and we failed to get them delivered so we decided to drop by the store instead to see what was going on. Apparently, the guy that delivers was sick and failed to notify us, and the shop owner said that WE should've called. What? He didn't even leave a voicemail to let us know. We already paid and made our order online. I work in client service so good client service is important to me. He ended up getting some bikes for us last minute without checking the tire air (we had to tell him to pump the tires because the tires were flat) and ended up getting a trailer with a dirty diaper, sand and old toys in it. Chains were rusted and we had to bike the cruises 5 miles back because no one could deliver until "sometime" the next day. Never going here, again. Poor service and we had to do everything ourselves!
• Lynn Murray

  Jun, 30 2018
  ★ ★ ★ ★ ★
  Chip helped me get back to riding my bike. Bought an Electra 3 speed from him . Loved my bike but because of mobility issues could no longer ride. I ordered a some EZ trainer wheels, could not attach, took them to Chip and his assistant and they made it work. Thanks guys

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